Términos de Uso para DmvExam.online

1. Introduction

This is a legally binding agreement between you and Creo Trends, LLC, doing business as DmvExam.online ("we," "us," "our," or "DmvExam.online"), located at 7336 Great Egret Blvd, Sarasota, FL 34241. By accessing or using our website (dmvexam.online) and its services (including practice tests), you agree to be bound by these Terms of Use and our Privacy Policy [Link]. We are a private company and are not affiliated with any government agency.

2. Acceptance of Agreement

(A) Reading and Understanding: Your use of our site constitutes agreement to these Terms of Use, the Privacy Policy, and all related provisions. You must comply with all applicable federal, state, and local laws. This agreement includes disclaimers and limitations of liability. If you disagree with any term, do not use our services.

(B) Consideration: You acknowledge the valuable consideration exchanged between the parties.

(C) Compliance with Laws: You agree to comply with all applicable domestic and international laws related to your use of our services.

(D) Minors: If under 18, you must have parental or guardian consent to use our services. If purchasing a premium account, the parent/guardian must provide payment information and confirm their awareness and responsibility for payments. We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13.

3. User Accounts and Conduct

(A) Account Creation: If you create an account, you are responsible for maintaining its security and confidentiality. Immediately notify us of any unauthorized access or use.

(B) Account Responsibility: You are responsible for all activities conducted under your account.

(C) Information Accuracy: You agree to provide accurate, current, and truthful information and keep it updated. Providing false information may result in account suspension or termination.

(D) Prohibited Uses: You may not use our services to:
* Violate any laws or regulations.
* Infringe on intellectual property rights.
* Upload or distribute viruses or harmful code.
* Interfere with the website’s operation.
* Impersonate another person or entity.
* Collect personal data about other users without consent.
* Use the content for commercial purposes.
* Attempt to reverse engineer our software.

4. Intellectual Property

All content on our website, including text, images, and software, is protected by copyright and other intellectual property laws. You may not use this content without our express written consent. You also do not have permission to use our service marks or trademarks.

5. Limited Use License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for personal, educational, and non-commercial purposes. You may temporarily download one copy of materials for personal use only. Modifying, distributing, or using the materials commercially is strictly prohibited.

6. Children's Online Privacy Protection Act (COPPA) Compliance

We are committed to complying with COPPA. We do not knowingly collect, use, or disclose personal information from children under the age of 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

7. No Government Affiliation – DMV Manual Governs

We are not owned, operated, or affiliated with any government agency. Our website contains general information regarding DMVs for educational purposes only. The term "DMV" is used for informational purposes and does not imply endorsement or affiliation. We reference official DMV manuals and state laws, but our interpretations may not always be perfectly accurate. Always rely on official sources. Our practice tests are for training only; they may not perfectly reflect the official exam.

8. Premium Services

Our premium services offer enhanced features and functionality, including additional practice tests and resources. Fees and plans are subject to change. See our website for pricing and details.

9. Refund/Cancellation Policy

This policy applies to purchases of our premium practice test packages.

(A) Refund for Unsatisfactory Service: We may issue refunds in exceptional cases where demonstrably unsatisfactory service (due to significant technical issues) prevents use of the purchased practice test package. To request a refund, contact us within 7 days of purchase with evidence of the technical problem. Refunds are at our sole discretion.

(B) No Refunds for Other Reasons: We do not issue refunds due to changes of mind, lack of sufficient expertise to use the tests, or dissatisfaction with test results.

(C) Cancellation Policy: You can cancel your premium subscription at any time. However, refunds are only provided in accordance with clause (A) above. You must cancel your auto-renewal at least 5 days before the renewal date to prevent charges.

(D) Chargebacks: We strictly prohibit chargebacks. Address any payment issues with us directly before contacting your payment provider.

10. Resolution of Conflicts

We will attempt to resolve disputes amicably. If unsuccessful, disputes will be governed by Florida law and resolved through binding arbitration.

11. Disclaimers and Limitations of Liability

Our website and services are provided “as is” without warranty. We are not liable for damages resulting from use of our site, including, but not limited to, indirect, incidental, special, consequential, or exemplary damages. Our liability is limited to the amount you paid in the 12 months preceding your claim.

12. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters or acts of war.

13. Hold Harmless Clause

You agree to indemnify and hold us harmless from any claims arising from your use of our site.

14. Class Action Waiver

Class action lawsuits are prohibited.

15. Administrative Provisions

(A) Third-Party Beneficiaries: This agreement only benefits you and us.

(B) Assignment: You may not assign this agreement without our consent.

(D) Severability: If a provision is unenforceable, it will be severed, and the rest of the agreement remains in effect.

(E) Governing Law and Venue: Florida law governs this agreement. Any dispute will be resolved in Florida courts.

16. Entire Agreement

This agreement constitutes the entire agreement between us.

17. Contact Us

Email: support@dmvexam.online

Mail: Creo Trends, LLC d/b/a DmvExam.online, 7336 Great Egret Blvd, Sarasota, FL 34241

Effective Date: 12/15/2024